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Platform Team Playbook

$59

Operating manual for data platform teams with structure templates, RACI generator, incident management, and scaling guide.

📁 15 files🏷 v1.0.0
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📁 File Structure 15 files

platform-team-playbook/ ├── README.md ├── knowledge/ │ └── knowledge_management.md ├── metrics/ │ ├── platform_dashboard.md │ └── sla_definitions.md ├── operations/ │ ├── incident_management.md │ ├── oncall_rotation.md │ └── service_catalog.md ├── reviews/ │ └── quarterly_review_template.md ├── scaling/ │ └── team_scaling_guide.md ├── structures/ │ ├── centralized_model.md │ ├── federated_model.md │ └── hybrid_model.md ├── surveys/ │ └── developer_experience.md └── tools/ └── raci_generator.py

📖 Documentation Preview README excerpt

Platform Team Playbook

Product ID: platform-team-playbook

Version: 1.0.0

Price: $59

Category: Enterprise

Author: Datanest Digital

Website: [https://datanest.dev](https://datanest.dev)

---

Overview

The Platform Team Playbook is a comprehensive operational guide for building, scaling, and running an internal platform engineering team. It covers organizational structures, day-to-day operations, metrics, developer experience measurement, and long-term scaling strategies.

This playbook distills proven patterns from mature platform organizations into actionable templates, scripts, and frameworks that you can adopt immediately.

What's Included

Team Structures (`structures/`)

| File | Description |

|------|-------------|

| centralized_model.md | Centralized platform team org chart, roles, responsibilities, and trade-offs |

| federated_model.md | Federated/embedded model with distributed ownership patterns |

| hybrid_model.md | Recommended hybrid approach combining centralized core with embedded liaisons |

Tools (`tools/`)

| File | Description |

|------|-------------|

| raci_generator.py | Python script that generates RACI matrices for common platform engineering activities |

Operations (`operations/`)

| File | Description |

|------|-------------|

| oncall_rotation.md | On-call rotation setup, shift design, escalation procedures, and handoff protocols |

| incident_management.md | Full incident lifecycle: detection, triage, response, resolution, and postmortem |

| service_catalog.md | Platform service catalog template with ownership, SLAs, and support tiers |

Metrics (`metrics/`)

| File | Description |

|------|-------------|

| sla_definitions.md | SLA/SLO definitions and error budget frameworks for platform services |

| platform_dashboard.md | Dashboard design covering adoption, reliability, developer satisfaction, and cost efficiency |

Surveys (`surveys/`)

| File | Description |

|------|-------------|

| developer_experience.md | 30-question internal Developer Experience survey with scoring methodology |

Reviews (`reviews/`)

| File | Description |

|------|-------------|

| quarterly_review_template.md | Quarterly platform review template with executive summary, OKR tracking, and roadmap updates |

... continues with setup instructions, usage examples, and more.

📄 Code Sample .py preview

tools/raci_generator.py #!/usr/bin/env python3 """ RACI Matrix Generator for Platform Engineering Teams Generates RACI (Responsible, Accountable, Consulted, Informed) matrices for common platform engineering activities. Outputs to Markdown or CSV. Datanest Digital | https://datanest.dev Platform Team Playbook """ import argparse import csv import io import json import sys from dataclasses import dataclass, field from enum import Enum from typing import Optional class RACILevel(Enum): RESPONSIBLE = "R" ACCOUNTABLE = "A" CONSULTED = "C" INFORMED = "I" NONE = "-" @dataclass class RACIEntry: activity: str category: str assignments: dict[str, RACILevel] = field(default_factory=dict) # Default roles in a hybrid platform team model DEFAULT_ROLES = [ "Platform Director", "Core Team Lead", "Core Engineer", "Enablement Lead", "Platform Liaison", "Product Eng Lead", "Product Engineer", "Security Lead", ] # Predefined RACI matrices for common platform activities PLATFORM_ACTIVITIES: list[dict] = [ # ... 539 more lines ...
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